翻译~~~~谢谢

来源:百度知道 编辑:UC知道 时间:2024/06/06 19:04:04
请不要软件翻译……很明显不通顺的……

酒店的劳务质量指酒店的员工向顾客提供服务时所表现出的行为方式,包括员工的服务技巧,服务方式,服务态度,服务效率,职业道德,团队精神,礼节仪表等。是酒店服务质量标准和程序的内在体现。 酒店服务的环境质量, 指酒店的自然环境和人际环境。

The labor service quality of hotels means manners demonstrated when the staff of hotels provide service to the customer, including the staff's service skill, the method of service, attitude, service efficiency, professional ethics, team spirit, the courtesy instrument,etc.. It is service quality level of hotels and inherent embodiment of procedure. The environmental quality which hotels serve, mean the natural environment of hotels and interpersonal environment.