求英文翻译~!急~!

来源:百度知道 编辑:UC知道 时间:2024/06/04 01:42:29
随着饭店业的迅速发展, 越来越多的饭店管理者意识到饭店服务质量控制的重要性,尤其是饭店客房服务质量的控制。然而国内外对客房服务质量控制的探讨和研究较少,因此本文论述了饭店服务质量的概念及意义,并通过对饭店客房服务质量的构成和要求的分析,提出了制约饭店客房服务质量的因素,从控制前提、控制手段和控制重点三个方面对控制饭店客房服务质量作出相应对策。

Along with the hotel industry rapidly expand, more and more hotel superintendents realize the hotel grade of service control the importance, particularly hotel room service quality control. However domestic and foreign are few to the room service quality control's discussion and the research, therefore this article elaborated the hotel grade of service concept and the significance, and through to the hotel room service quality's constitution and the request analysis, proposed restricts the hotel room service quality the factor, from the control premise, the control method and the control key three aspects to controls the hotel room service quality to make the corresponding countermeasure.

Along with the quick development of hotel industry, more and more hotel governors are aware of the importance of service quality in the hotel control, particularly is the control of guest room service quality in the hotel.However domestic and international to study and research less o