帮忙翻译一段英语,万分感谢

来源:百度知道 编辑:UC知道 时间:2024/05/02 21:51:40
I had been doing Tech Support for Hewlett-Packard's Deskjet
division for about a month when I had a customer call with
a problem I just couldn't solve. She could not print yellow.
All the other colors would print fine, which truly baffled
me because the only true colors are cyan, magenta, and yellow.
For instance, green is a combination of cyan and yellow, but
green printed fine. Every color of the rainbow printed fine
except for yellow. I had the customer change ink cartridges.
I had the customer delete and reinstall the drivers. Nothing
worked. I asked my coworkers for help; they offered no new
ideas. After over two hours of troubleshooting, I was about
to tell the customer to send the printer in to us for repair
when she asked quietly, "Should I try printing on a piece of
white paper instead of this yellow paper?"

我一直做技术支持惠普公司的deskjet
司约一个月后,当我有一个客户呼叫与
一个问题,我只是未能解决。她无法打印黄色。
所有其他的颜色会打印罚款,真正感到困惑
我,因为只有真正的颜色是青色,品红色和黄色。
举例来说,绿色是一种结合青色和黄色的,但
绿色印刷的罚款。每一个颜色的彩虹印刷罚款
除了黄色。我有客户改变墨盒。
我有客户删除并重新安装驱动程序。无
工作。我问我的同事们的帮助,他们没有提供新的
的想法。经过两个小时的时间,故障排除,我是约
要告诉客户向打印机在给我们修复
当她问,静静地, “我应该尝试印就的一块
白皮书不是这个黄色的纸“ ?

我做着技术支持为惠普的Deskjet分裂大约一个月,当我有一个顾客电话以我不可能解决的问题时。 她不可能打印黄色。 所有其他颜色优良将打印,真实地难倒我,因为唯一的真彩色是深蓝的,洋红色和黄色。 例如,绿色是优良打印的组合的深蓝和黄色,但绿色。 彩虹的每种颜色优良打印了除了黄色。 我有顾客变动墨盒。 I had the customer delete and reinstall the drivers. 什么都没有运作。 我请求我的工友帮忙; 他们没有提供新的想法。 以后二个小时查明故障,我将告诉顾客寄发打印机到我们为修理,当她安静地要求, “如果我设法打印在白皮书张而不是这篇黄色文章?”