航空服务常用口语

---May I have a cup of apple juice?
----Sure! Here you are!

*******
----What do you want for starter?
____Soup,please.

*******
----Can I help you?
____-Yes,I 'd like to turn off the light,since I want to sleep.
-----Sure!
........

一.面对面交谈
What can I do for you Sir/Miss? Can I help you Sir/Miss?

客：I wanna go to ShangHai.

我：When/Where would you wanna to depart?

客：Tomorrow,from GuangZhou.

我：A moment ,please. Let me check.Excuse me Sir/Miss. There are many flights depart from GuangZhou to ShangHai everyday. Which one do you prefer?

客：Could you please help me to make a reservation for the first flight of tomorrow?

我：Certainly. Tomorrow the first flight leaves at 8:00. I’m sorry that flight has already been fully booked for the economy class. But there are still some seats in the business class.

客：All right, I’ll go in the first class.