求一封英文道歉信

来源：百度知道 编辑：UC知道 时间：2024/09/24 14:39:48
我是超市的经理，一个顾客抱怨产品坏了，要退货，我需要写一封电子邮件答复他

Dear [NAME],
We apologise for the inconvenience due to our mistake and ensure you that this will not happen again.If you still have the receipt, you can exchange the spoilt product for a new one.Once again, I ensure you that this incident would not happen again and hope that you would still support us.

Yours sincerely,
[NAME]