关于商务英语邮件的问题，有外贸高手吗？

1.无法提供客户想要的产品时回复 Dear pCz@(:0
Thank you for your enquiry of 12 March cate 9 cable. (zjz]@qJ
We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. +Gk! t]dy
We would, however, like to take this opportunity to offer the following material as a close substitute: sM #!Xl;
Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. x-w`KFS
Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. dCa}
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Sincerely, unCt4uX^
2.对客户一般讯盘的三种回复 LDT'FwMjy
Dear Mr. Jones: c-[Q,c
We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. }f<fgY
In reply, we offer firm, subje