1句话 请人翻译下 谢谢

Our sincere apologies（这个用法比I'm sorry要郑重，是商业用语）. We have already sent all 3 items to the same address following the instructions in your last mail.

I am sorry for the problem. But we have already sent the 3 programmes to the same one address on your requirement mentioned in last mail.

We are truly sorry. We have sent the three projects to the same address according to the requirments you mentioned in your previous email.

I'm very sorry. We have sent all 3 items to the same address as instructed in your last mail.