求助！！！英语翻译。。。急急急！！！

Hello,

This is *** in Yantai.

So far, we are not able to trace the item number, place of origin and price of the goods demanded by our customer. Would you please inform us of the relevant information?

In the last 2 years, we didn't sell any of this item, and 7738FL is not exactly what the customer wants, but any item with similar thickness, touch and functions. So do you have any alternative?

Many thanks.

你好，我是烟台的***
由于客户要求的产品（7738FL)系统上无法查询相关货号，产地及价格。
请帮忙确认一下该产品的相关价格及产地的相关信息

由于近两年国内没有销售过的记录，并且客户并非指定7738FL，而是要求类似厚度及触感，功能的产品。不知是否有可替代的产品？谢谢
Hello, I Yantai ***

As the customer product (7738FL) systems can not query the relevant item, origin and price.

Please help to confirm the product price and production-related information

Because there are no sales of the past two years have been recorded, and customers are not designated 7738FL, but requiring similar thickness