谁能帮我翻译点东西?急死我了!!谢谢大哥大姐!

来源:百度知道 编辑:UC知道 时间:2024/05/09 08:34:48
Goal 1.建立售后服务体系
售后服务体系运作基本能够满足客户的一般需求。
客户对售后服务工作的投诉率控制在10%以内。

Goal 2.售后服务技能
重点掌握速差式防坠器的维修与保养。
掌握防化服保养常识,掌握强制送风和空气压缩装置的工作原理及维修常识。

Goal 3.收集客户信息
加大主动服务力度,收集客户的需求信息,及时反馈到相关部门。

Goal 4.客户满意度
年终调查比年初提高10%。

Goal 1:Establish after-service system
After-service system could satisfy the requiry of average client.
The percentage of complaint of after-service contained in ten.

Goal 2:After-service technical ability
Focus on the repair and maintain the safty hook.
Grasp the general knowledge of maintaining the anti-chemical suit and the working priciple of forcible equiblast and air-compressed equipment.

Goal 3:Collect client information
Enlarge the width of the initiative service ,collect the client required information and send the information back to related department.

Goal 4:Satisfaction of client
Final survey increase by 10% more than previous year.