急：请帮忙翻一下英文 感谢

however, the testing date on the two files is the same.The customer doesn't kown why the testing result is different at the same time.The user thinks the testing time should be different.

But the time of testing on the two files are the same, the customer don't understand why a same time testing caused different results, they think the time of testing should have been different. please advise.

But the time on the two documents is the same, the users do not konw why they had different results that they tested it on the same time.

The users thought that the time of testing should be different

but the test time of the two files are the same.the users can't understand what leads to the different result in the same time.users think the test time shouldn't be the same.plsease give a reasonable explanation.