假如你叫李华，你在英国上大学的朋友肖莉最近遇到了烦心事

Dear Xiaoli
I’m sorry to hear that you have trouble with your new purchased computer. The computer always shut down and appears blank screen. You asked to replace it after several useless repairs, but the dealer refused. I think you have the rights to ask the dealer to replace. I have some suggestions. First, you should keep the invoice and records of repair. You can show these to dealer and declare you have the right to replace. Second, you can complain the dealer to Consumer’s Association. Third, you can tell the news paper or TV, and let them to expose the dealer’s conduct. Last, you can accuse to dealer to court.
Best wishes!
Yours sincerely
Li Hua

所有的电脑计算机都会存在保修期，保修期内如果无法让消费者运用，则为欺骗消费者，在维修几次仍未见效情况下是会给与更换，如果不给与更换，可以拍下照片，投诉类似中国315这样的机构。
而在购买计算机的维权上
1：是否购买时有签订购销合同？
2：硬件损坏还是软件损坏（看以上的意思应该是硬件损坏，而硬件损坏有两点：一点为人为损坏，一点为自然损坏，如果认为损坏任何维保都不会给与保质，但自然损坏，销售公司一定要给与维修，期限为正常维修期限，如不能达到则要赔偿），无法赔偿在国外来说就直接起诉。

哥们儿是不是要英文的啊。。。

关注。

是不是可以投诉政府有