商场前台接待用英语

来源:百度知道 编辑:UC知道 时间:2024/06/21 10:48:51
请教一下,在商场里前台接待常用的英语,一引起常用的句子怎么说,比如说:洗手间在三楼,从那边的柱子后上。请慢走,欢迎再次光临。
直走,左拐就是。
就是一些会用到的接待用语,哪位达人教哈,多谢先!!

.自己要做什么事时,就使用May I ~

May I have your name, please?
请问尊姓大名

May I have your check-out time, please?
请问您什么时候结帐离开?

May I see your passport, please?
请让我看一下您的护照好吗?

May I know your nationality, please?
请问您的国籍是什么?

2. 麻烦客人时,可使用Could you ~

Could you fill out the form, please?
请您填写这张表格好吗?

Could you write that down, please?
请您写下来好吗?

Could you draft the fax, please?
请您写下传真的草稿好吗?

Could you hold the line, please?
请不要挂电话好吗?

3.询问客人的喜好或是做什么时,可使用Would you ~

Would you like tea or coffee?
请问您要喝茶还是咖啡?

Would you like to take a taxi?
请问您要搭计程车吗?

Would you mind sitting here?
请问您介意坐在这里吗?

** 只要在疑问词后加“Would you ~”,就可以提出大部分的询问。

When would you like to visit Foshan?
请问您想要何时参观佛山?

When would you like to have lunch?
请问您想在哪里用餐?

What time would you like to eat?
请问您想何