关机时出现天书

来源:百度知道 编辑:UC知道 时间:2024/05/17 04:12:59
各位大虾,有个棘手的问题想请教一下:

我的PC按正常关机程序关机时:当退出系统后经常还会出现以下字样,造成无法关机,还要再按下主机电源开关才能正式关机(当下次启动时系统还要再扫描一次错误才进入系统)

不知这是何原因?应该怎样解决?

A Problem has been detected and windows has been shut down to prevent damage to your computer

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,restart your computer If this screen appears again,follow these stsps:

Check to make sure any new hardware or software is properly installed. If this is a new installation,ask your hardware or software manufacturer for any windows updates you might need

If problems continue , disable or remove any newly installed hardware or software . disable BIOS memory options such as caching or shadowing
If you need to use safe mode to remove or disable components, restart you computer, press F8 to select Advanced startup options, and then select safe Mode .

Technical information:
*** STop :00000000A

IRQL_NOT_LESS_OR_EQUAL
通常原因:驱动程序使用了不正常的内存地址。
解决方法:如果Windows XP还可以起动,则检查"事件查看器"中显示的关信息,确定引起问题的设备或驱动程序;关掉或禁用一些新安装的驱动程序,并删除新安装的附加程序;拆下一些新安装的硬件;确保已经更新了硬件设备的驱动程序,以及系统有最新的BIOS,在BIOS中禁用内存缓存功能,例如Cache或Shadow;运行由计算机制造商提供的系统诊断工具,尤其是内存检查;检查Microsoft兼容硬件列表(HCL),确保所有的硬件和驱动程序都与Windows XP兼容;重新启动计算机,选择"最后一次正确的配置"启动计算机。