跪求!解决卡巴斯基问题

来源:百度知道 编辑:UC知道 时间:2024/05/26 01:22:55
应用程序发生异常,unknown software exception (0xc0000094),位置为 0x68f06c2f 。
要终止程序,请单击“确定”。
要调试程序,请单击“取消”。
(问题是无论点了什么,卡巴斯基程序都会断开连接。所以请求高人帮助。)

卡巴的安全专家放出更新中断的解释(已解决更新中断的问题)
:是由于卡巴服务器更新文件错误导致中断。
关闭自我保护,删除C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6\Data\updcfg.xml 。卡巴正在恢复更新服务器,估计很快就好了!(目前已经可以更新了!)
也可用官方提供的这个小工具http://www.qijia.net/CleanupUpdCfg.rar

以下是官方外文解释,有兴趣看看:
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Dear all,

We confirm the problem with bad updates, currently we are rolling back the updates on all servers.
To correct the problem please delete this file

C:Documents and SettingsAll UsersApplication DataKaspersky LabAVP6Dataupdcfg.xml
and update a little later.

A utility for correction of this will be created asap. It will delete the file automatically. (a better way of correction for not advanced PC users).

Also you need to disable self-Defence in Settings -> Service -> Self-Defence. Otherwise the prod