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来源:百度知道 编辑:UC知道 时间:2024/05/25 06:38:19
Disputes are subject to a 20 day timeframe. You or the buyer can escalate this dispute to a claim with PayPal within 20 calendar days of the date the dispute was opened. A dispute that is not escalated to a claim will automatically close and any funds that were being held will be available for withdrawal.

We encourage you to work with the buyer to resolve this issue as soon as possible. The buyer can escalate this claim at any time, but is less likely to do so if they feel that you are working with them towards an amicable resolution.
麻烦看下这个:

If you believe that this dispute is unwarranted, you can ask PayPal to investigate by escalating this dispute to a claim. By doing so, you are asking PayPal to review the dispute details and decide the outcome.

As a seller, you should only escalate to a claim with PayPal if you have evidence that you could submit to substantiate your belief that the buyer's claim is unwarranted. If you are unable to do so

解决争议的期限为20天。在争议发生后的20天(自然日)里,你和买家可将向支付宝(PayPal)提出索赔. 若在有效期限内,没有升级为投诉的争议将被自动关闭,其涉及的金额将被退回。

我们鼓励你与买家合作,尽快解决问题。买家随时可以将争议升级为索赔;不过,当他们发现你在与他们一道为解决争议而努力,也许就不会这么做了。

这应该是PAYPAL给卖方的一个协议条款,大意如下:
纠份解决的时间为20天。一旦发生纠份,卖方或买方可在20天内向PAYPAL提出索赔。如果纠份没有升级为索赔,将会自动视为终结,所涉及的金额亦将会被退回(买方)。

我们建议卖方和买方尽可能协商解决问题。买方可以在任何时间提出索赔,但如果卖方如果能以友善的态度和买方处理的话,他们一般不会如此。