帮忙翻译,要自己翻的,在线翻的会有很多错误,我会感谢你的

From the psychological stresses that the quality, character qualities, job skills and overall quality of these four aspects explored an outstanding customer service staff should have the basic conditions. Through this say will be right customer services have a better understanding. Should only have to understand the quality and skills, is it possible to work continuously to upgrade themselves, consciously learning skills to the quality of service skills, so do customer service work.

This lecture explores some fundamental qualities an outstanding customer service is supposed to have from the aspect of mentality, personality, skill, and general qualification. After this lecture, you will have a better understanding of customer service. Only with raised awareness of necessary quality and skill for customer service, will you be able to continuously improve yourself and pursue to acquire relevant qualifications with the purpose to bring your customer service to another level.