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来源:百度知道 编辑:UC知道 时间:2024/05/17 01:53:39
近年来,随着我国改革开放的发展,国内的酒店服务业得到了日新月异的发展。现代酒店作为一体化的接待场所,是一个旅游城市的窗口,也可以说是一个小型社会。作为一种以服务为主的无烟工业,世界各国对此行业的重视程度并不亚于其它工业。

本酒店管理信息系统,是针对酒店的具体业务而开发的,业务管理以酒店的前台管理为核心,为用户提供迅速、高效的服务,减免手工处理的繁琐与误差,及时、准确地反映酒店的工作情况、经营情况,从而提高酒店的服务质量,并配合现代化的酒店管理,获得更好的经济效益。

酒店在其运作期间,服务水平的高低,直接影响到酒店的形象和声誉,如:服务的安排、调度是否周到;客人的要求是否能迅速、很好地得到满足;市场的预测分析是否快捷、准确等。这其中的核心就是对每天大量的信息(客人、费用、房间等)的正确处理和保存。采用计算机这一现代化工具作为管理的辅助手段是必须的。计算机的应用一般包括OA(办公自动化)、MIS(管理信息系统)、CAD(计算机辅助设计)等,酒店的计算机系统正是典型的MIS应用

n recent years, along with the development that our country reformation open, the local wine shop servicing business got the development of the continuous changes and improvements.The modern wine shop conduct and actions integral whole turns of receive the place, is a window way that travel the city, also could be a small scaled society.Be used as a kind of regarding serving as to have no smoke industry mainly, the international community values the degree to the this trip industry and bear comparison with the other industry.

This wine shop manages the information system, is a concrete business to aim at the wine shop but development of, the business management regard the stage management of the wine shop as the core, providing for the customer quickly and efficiently of service, reduce to do not need the handicraft handles tedious with the error margin, on time, reflect the work circumstance of the wine shop and operate the circumstance accurately, from but increase the