请帮翻译一句话,英文

谢谢你的来信，不是我不跟你沟通，而是前一段我的帐户出了问题，不能与你直接沟通．请原谅！

上次寄给你的产品是慢了些，你说有的产品已经被损坏，我一定会补偿给你的．
在你下次订购的时候我会免费送你两袋子作为补偿，希望和你长期合作！

对楼上无与了，金山翻译的似的，人家还做生意呢
Thank you for your letter. There was something wrong with my account previously. Forgive me I cannot communicate with you in time.

Sorry for the delay last time. You told me some of the product were broken, I will compensate you if so.
Next time we will give you two package for free, hope see you next time.

Thanks your incoming letter, is not I does not communicate with you, but is the preceding section of my account had problems, cannot communicate directly with you. Please forgive! previous time sent for yours product is slow, you said that some products were already damaged, I certainly will compensate give you. can free deliver you in your next time order's time I two bags to take the compensation, the hope and your long-term cooperation!

这是人工翻译的

Thank you of letter, isn't me not with you communication, but ex-1 my bank account be wrong, can't with you direct communication.beg your pardon!