请英语高人帮忙翻译下面这段话
来源:百度知道 编辑:UC知道 时间:2024/05/11 03:26:29
基于此,本文对顾客满意战略进行了系统的研究,介绍了顾客满意的基本理论、国内外实施CS战略的案例、企业实际操作的相关流程与关键点,并且对顾客满意管理未来创新的方向进行了初步探讨。
Through meets the need to achieve the customer to be satisfied, realizes finally including the profit business goal, is the modern market marketing basic spirit. World marketing study authority Professor Ketele once said: “besides satisfies the customer, the enterprise also needs to try to please them.”Today's company is facing the even more keen competition, how do the win customers defeat the competitor, the answer are satisfying the customer to need, to make the customer to be pleased the aspect to complete the work. Only then needs to be able to obtain successfully take the market and the customer as the central company, this need they take the customer demand the enterprise develop products the source, in aspects and so on product function, price hypothesis, retailing link establishment, consummation post-sale service system take facilitates the customer as the principle, provides the high quality value to the goal customer, maximum limit makes the customer to be pleased. A