主题：写一篇英文投诉信内容要求本人在百货公司买了手机但是不能拍照不能发

Dear sir/madam

We bought the SQ200 cellphone from your company several days ago and found that we can not take pictures and send or receice messanges because of the malfunction which couses us great inconvient.

Would you please check the cellphone and replace a new one for us or get a refound for this.

I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.

Best wishes
Yours
Wang Hua
2008 12 21

回厂吧