那位英语高手可以帮忙翻译一下！急急急...拜托拉

今天导游到前台反映1609房客人丢失了二百万韩币，GRM马上联系当天值班经理夏先生，并到保卫部调出了9日23：00至10日上午7：30的监控录像，经过GRM和夏经理观看的录像，此事件属于客人内部问题，1.在23：11有一位穿红色羽绒服的女士进入1609房间，2.在24：14红色羽绒服女士从房间出来，但是将自己遮挡的非常严实，3.24：24红色羽绒服女士到前台询问酒店位置，称有人来接她，但始终没有将帽子摘下！GRM将录像中的全过程告知了导游，导游说他们会与最后进入客人房间的女士联系的！
14：30GRM打电话给导游询问事情进展，导游回答那位女士手机已经关机！如果客人需要我们帮助会与我们酒店联系！
Today reflect the 1609 guide to the future tenants who have lost two million won, GRM immediately contact the manager on duty that day-ha, and to保卫部out of at 23 o'clock on the 9th to the 10th from 7:30 am surveillance video, after GRM and夏经理watch the video, this event belongs to the internal problems of the guests, 1. At 23:11, a woman wearing a red down jacket into the 1609 Room, 2. in red down jacket 24:14 Ms. out from the room, but its blocked very严实, 3.24:24 red down jacket to the front desk asked Ms. hotel location, that some people came to pick her up, but always failed to take off his hat! GRM will video the whole process of informed tour guides, tour guides say tha