(急)shipping account到底是指的什么啊

来源:百度知道 编辑:UC知道 时间:2024/05/27 01:04:21
哪位帮忙指点一下,从addgene定的东西在海关卡住又退回去了,到现在不明白这里的shipping account 是什么东西啊
Please note that your order was returned to us because of insufficinet customs clearance. DHL tried contacting you regarding this order. At this point in time, we are unable to reship the package unless we know the package will clear customs clearance.

If you would like us to reship the order, please provide us your shipping account #.
We mean that we can use your shipping account such as FedEx or DHL to ship out your order. Instead of billing you after we send the plasmids, we can bill your institution's shipping account directly.

就是他们要求你提供DHL或FEdex的快递付费账号,但是因为你是个人,估计是没有的;

不过从他们的描述来看,这个情况很奇快,是因为货物到了国内,因为清关问题,已经被退回到国外去了;而且在退回去之前,DHL好像联系过你,但是没有联系上;这样的话,他们要承担两次的国际快递费,所以他们要你提供快递账号,以免又被退运;

这里有两个问题,一个是你是否没有留下你的电话给他们,导致DHL没有联系上你;另外你订购的是什么东西,为什么清关会被退回。