UC知道紧急求助：论文英文摘要翻译
来源：百度知道 编辑：UC知道 时间：2024/05/05 23:07:58
[摘要] 在目前客户导向的时代，深入了解客户需求，及时将客户意见反馈到产品、服务设计中，为客户提供更加个性化、深入化的服务，将成为企业生存与发展的关键。客户关系管理正在成为企业经营策略的核心。本文阐述了客户关系管理的概念和意义，分析了客户关系管理目前在房地产业中运用的情况以及存在的问题。并结合案例的分析，提出了加强房地产企业开展客户关系管理的建议。有一定参考作用。
[abstract] in the present customer guidance's time, the inquire deeply customer demand, feeds back promptly the customer opinion to the product, in the service design, provides personalized, the thorough service for the customer, will become the enterprise survival and the development key. The customer relations management is becoming the enterprise to manage the strategy the core. This article elaborated the customer relations management's concept and the significance, have analyzed the customer relations management present in the real estate industry utilization situation as well as the existence question. And unifies the case the analysis, proposed strengthens the real estate enterprise to carry out the customer relations management the suggestion. Has certain reference function.
In the current era of customer-oriented, in-depth understanding of customer needs, timely customer feedback to product and service design, to provide customers with more personalized, in-de