500分求论文摘要英文翻译,急着要哈,谢谢大伙儿了。

来源:百度知道 编辑:UC知道 时间:2024/06/21 20:26:29
CRM系统是一种旨在改善企业与客户之间关系的新型管理机制,将数据挖掘技术等关键技术应用于CRM中,能够加强和改善客户关系管理,为企业带来更多的利润。受金融危机的影响,国内保险市场竞争日益激烈,专家认为通过CRM系统来维持与现有客户之间的关系,在守住老客户的同时,再寻找机会开发新客户,是最有效的竞争方法。
本文在对客户关系管理基础理论和使用发展状况研究的基础上,参考主流CRM系统的功能模块,结合客户通用需求的分析,以VisualStudio2005实现业务逻辑, SQLServer2005作为数据库支持,利用ASP.NET、ADO.NET技术,采用简单三层架构,实现了采用B/S模式的客户关系管理系统的销售管理模块,包括险种管理模块、收费管理模块、保单管理模块、理赔管理模块、基础信息设置模块等。

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Customer relationship management system is a business with customers aimed at improving the relationship between the new management mechanism will be the key technology of data mining technology in customer relationship management, to strengthen and improve the customer relationship management, enterprise more profits. By the financial crisis, the domestic insurance market increasingly competitive, experts believe that the adoption of customer relationship management system to maintain the existing relationship between customers, keep existing customers in the same time, and then looking for opportunities to develop new customers, is the most effective competition method.
In this paper, on the basis of customer relationship management theory and the use of the development on the basis of reference to the mainstream of the CRM system modules, combined with the analysis of customer demand for general-purpose in order to achieve the business logic VisualStudio2