请英语高手帮忙在线翻译下我的简历...在线等`，急```

来源：百度知道 编辑：UC知道 时间：2024/06/01 13:25:34
1.熟悉IT,通讯行业.性格开朗,具有团队合作能力,能够较快适应工作环境并承受较大的工作压力.
2.负责接听客户服务电话，受理和回复客户咨询、查询、投诉、建议以及维护客户资源,使用EXCEL表格统计相关数据,并用WORD文档总结汇报给客服主管。
3.熟练操作Word、Excel、PowerPoint等办公自动化软件及Internet邮件收发和处理技巧。
4.熟悉客服工作职责,学会处理客户的投诉,并培养了良好的与用户沟通的语术,学会适当调节相当的工作压力,并调整好自己的心态,积极的投入到工作中去.

1. Familiar with IT, communications industry. Character, cheerful, with a team the ability to quickly adapt to working environment and greater pressure to bear.
2. Responsible for answering customer service calls, receiving and responding to customer inquiries, complaints, recommendations and resources to safeguard customers, the use of statistical data forms EXCEL, and WORD document to the customer in charge of summary report.
3. Proficiency in Word, Excel, PowerPoint and other office automation software and the Internet to send and receive messages and processing techniques.
4. Familiar with customer service duties, learning to deal with customer complaints, and to develop a good communication with the user operation of the language and learn to adjust the work of a considerable pressure, and adjust their mentality and positive input to the work.

Please help-line expert English translation of my CV ... online, such as radical
Reward points: 50 - als