谁能帮忙找一篇有关服务外包竞争力研究的英文文献

给你几个国外大学的图书馆免费帐号吧。
Western Virginia university

http://www.libproxy.wvu.edu/login
wdorsett//056307

还有其它的，可以到我的百度博客看看，http://hi.baidu.com/pxpsd/blog/item/f11407de357a455295ee3726.html

挑了三篇，希望对你有帮助。

Selection Factors in Logistics Outsourcing – A View from Third-party Logistics Provider Customers
http://www.touchbriefings.com/pdf/199/ifpm032_p_hoiland.pdf

Building Bridges: Relationship Management is the New Core Competency
http://www.kn-portal.com/material/KNUCLWP_Managing_Relat