UC知道那位老兄能帮忙翻译一下？
来源：百度知道 编辑：UC知道 时间：2024/05/17 01:12:44
Online and offline integration of the customer interface
We have applied the 7Cs Framework to the online customer interface, but all the elements of the online interface also can be replicated offline. The design of mutually reinforcing online and offline interfaces provides a consistent offering and brand message to the customer. In this section, we explore how each as the 7Cs might be implemented offline and study examples so the successful integration of online and offline enter faces.
Context in the offline world is the look-and-feel of the physical store .Context is comprised of, among other things, the store architecture, the appearance and demeanor of the store’s staff, the openness of the retail environment, the openness to light, the color, and the style selection. J crew stores provide a sense of spaciousness and lightness by the use of open space and abundant natural and artificial light .store colors match store to store-and match the colors of the clothing offere
We have applied the 7Cs Framework to the online customer interface, but all the elements of the online interface also can be replicated offline. The design of mutually reinforcing online and offline interfaces provides a consistent offering and brand message to the customer. In this section, we explore how each as the 7Cs might be implemented offline and study examples so the successful integration of online and offline enter faces.
Context in the offline world is the look-and-feel of the physical store .Context is comprised of, among other things, the store architecture, the appearance and demeanor of the store’s staff, the openness of the retail environment, the openness to light, the color, and the style selection. J crew stores provide a sense of spaciousness and lightness by the use of open space and abundant natural and artificial light .store colors match store to store-and match the colors of the clothing offere
在线和离线一体化的用户界面我们所采用的7cs架构网上客户界面 但所有要素的在线界面也可以仿效离线. 设计相辅相成的在线和离线接口提供一个一致的开办与品牌讯息给客户. 在这一节, 我们探讨如何在各自的7cs可能实施的离线学习的例子,他们成功地融合在线 和离线进入笑脸. 语境在离线世界的面貌和感受实体商店. 方面组成,除其他外, 商店的建筑,外观和风范,店的工作人员,开放式的购物环境, 公开曝光,色彩和风格的选择. j船员商店提供一种宽敞和明度时所用的休憩空间和丰富的自然和 人造光. 与商店相匹配的颜色的衣服开办的商店. 时尚和集中追求和玩的J crew.com网站. 这寻找和感受强化了公司的定位,作为一种轻松购物广场提供时尚的休闲服装. 在另一方面, gap店有一致的设计,以帮助引导购物商店,并最大限度地销售. 客户知道他们可以找到新的时尚物品在店门口, 核心线(如chinos和牛仔裤)中贮存, 销售物品在非常早. 内容在离线世界,包括所有的产品,所提供的服务,在物理存放地点. 巴恩斯崇高书店含有一个非常大的选择的书籍和杂志的客户可以得到很大的折扣的一些书 类,如畅销. 获得客户资料书籍检索目录或用在商店的电脑终端. 客户服务是现成的许多客户服务是现成的许多客户服务代表 大多数商店. 巴恩斯的崇高实体商店,提供容易获得的信息一大选择的书籍以折扣价补 几乎相同,提供虚拟的bn.com网站. 该网站提供了同样便捷的信息和价格,而是通过强大的搜索软件.