谁知道productivity performance的概念???告诉我!!!非常急!!!

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1.Why is PM Important to Business Performance?
2.What is PM?
3.The PM Cycle
4.Effective PM System
5.Identification of Individual Performance Measures
6.What is Balanced Scorecard?
7.Barriers in Strategic Management of Organizational Performance
8.How does a Balanced Scorecard Translate Company Strategy into Action?
9.Framework of a Balanced Scorecard Performance Measurement System
10.Action Required for Implementation of an Effective PM