我要需要翻译..万分感谢!!

来源:百度知道 编辑:UC知道 时间:2024/06/09 04:51:58
Amy’s Ice Cream is a business that was founded in Austin, Texas, and has expanded to Houston and San Antonio. When asked about the driving force behind it, Phil Clay, the production manager, explained that “while the product is of excellent quality and does come in some unique flavors, ultimately ice cream is ice cream. One can just as easily go to Swensen’s or the Marble Slab to get great ice cream stores and keeps customers coming back again and again.” And indeed, the service at Amy’s is unique.

Amy Miller, the owner and founder, got her start in the ice cram business when she worked for Steve’s Ice Cream in Boston, a store whose gimmick was mashing toppings into ice cream. She recalls how Harvard an M.I.T. graduates would work at the store – obviously for reasons other than the great salary and fringe benefits. She quickly realized that this was a business that instantly made its customers happy. Working in an ice cream store was a “feel-good” occupation, which lure

艾米的冰淇淋是一种生意,成立于德克萨斯州奥斯汀市,并已扩大到休斯敦和圣安东尼奥马刺。当问及原动力,菲尔粘土,生产部经理解释说: "虽然该产品是优秀的品质和不来,在一些独特的口味,最终冰淇淋雪糕。其中还可以轻松地去斯文森的或大理石板,以获得巨大的冰淇淋店,并吸引客户回头的一而再,再而"事实上,这项服务在艾米的是独一无二的。

艾米米勒,所有者和创建人,让她开始在冰填满业务时,她工作了史蒂夫的冰淇淋在波士顿,一家商店,其手段是糖化配菜到冰淇淋。她回忆,如何哈佛大学一个m.i.t.毕业生的工作,在商店里-显然以外的原因而伟大的薪金和福利。她很快就意识到,这是一项生意,即刻作出了自己的顾客满意。工作在一家冰激凌店是一个"自我感觉良好"占领,其中的诱惑,这种明亮的工人,他们可以很容易做出更赚钱的工作,几乎任何地方。

当她打开第一艾米的冰淇淋在1984年10月,她有两个理念:一是认为员工应享有的是什么,他或她,并纷纷表示,服务以及为冰淇淋应使顾客微笑。这套哲学提供了基础,为一家公司,在20年后的是牢固确立和繁荣。

在开始时,剧场专业和艺术家往往被聘为服务器,因为理念的享受他们做些什么,只是作为,呼吁他们为赚钱。这些即将离任的和创造性的员工非常善于预测其丰富多彩的人物跨越柜台。他们开玩笑地互动与顾客却使他们的命令。顾客被吸引到的乐趣和种类的服务,这可能是被称为"冰淇淋剧场" ,一旦制定,顾客回来一次又一次地重复表演。