麻烦高人翻译以下面试题.急需,谢谢!!

来源:百度知道 编辑:UC知道 时间:2024/06/04 16:36:52
1 我对零售业的理解就是个性化的终端销售,以客户为导向,创造另人难忘的购物体验
2 我对客户服务的理解是,客户服务是整个销售中最重要的环节,好的客户管理会给公司带来更大的利润.我们应该利用信息技术在销售前,销售中和销售后更为有效的搜集,分析,应用客户与销售信息为客户创造更多的价值.
3 作为好的销售经理,我认为,应该在第一时间确定顾客的需要,在根据专业的知识给予建议.当客人问的商品没有货时应该想办法从别的地方调集,满足顾客的要求,当顾客在犹豫时,需要给予适合消费者的专业的建议,从而达成成功的销售.
哪位高人如能帮忙,我将继续追分!!!!!!

I have an understanding of the retail industry is the personality of the terminal sales, customer-oriented, and create another one memorable shopping experience
2 I understand that customer service, customer service is the sale of the most important aspects, good customer management company will bring greater profits. We should use information technology in the pre-sale, sales and after sales more Effective collection, analysis, application of customers and sales information to customers and create more value.
3 as a good sales manager, I think, should be the first time in determining the needs of customers, in accordance with professional knowledge to the proposal. When guests ask no shipment of goods should think of ways to mobilize from other places, meet customer requirements, When customers hesitated, the need for consumers to the recommendations of the professional, a successful sales.

(1) I it is the terminal individuation to sell to the retail business under