高人速度来翻译一句话 谢谢啊 高分悬赏

来源：百度知道 编辑：UC知道 时间：2024/06/25 07:36:54
亲爱的朋友：可能由于仓库发货失误.给你造成这样的困惑.请你原谅。我们会尽快解决你的问题.我们的解决办法是：<1>错误的项目不用退回，你再次订购1些货物，我们免费送你一双正确的项目。注：《赠送的货物不需要支付任何费用》
《2》错误的项目退回。我们退回你的钱.返回运输费用我们会在收到货物后退还。期待你的回复。再次抱歉。

【这里假设你要的是比较正式、商业化的道歉信】

Dear friends, 【建议：这里将朋友换成对方的实际负责人会比较恰当】

Please accpet our appologize for the confusion that caused potentially by the mistake of delivery. We will solve the problem as soon as possible. The following is our proposal of solution:

1. If you prefer not to return the mis-delivered【这里假设你指的是发错货了，如果不是的话，可用mistaken】 project, We will offer you a pair of free projects, with absolutely no additional charge, when you order some from us again.

2. Or if you prefer to return the mis-delivered project, we will refund your payment. The delivery charge will also be refunded as soon as we received the goods.

Looking forward to your reply, and sorry again for any inconvience.

Best regards,
xxx【注：这里写上负责人的名字】
Dec 12th, 2008【注：这里写上实际日期】

Dear friends,
Please forgive us if our storehouse has made such mistakes in consignment that you're so confused. We'll take following measures to solve yo