IT Support Analyst

Support products - install, upgrade, configure, troubleshoot, maintain and monitor the systems

Liaise with technical support teams and vendor development members to resolve application and product issues.

Monitor system log files on a day-to-day basis

Analyse and diagnose problems, implement process improvements, manage issue handling

Pro-actively manage numerous environments: configuration, installations, upgrades, environment interdependencies, coordinate production releases, support testing

it depends on what the job actually related to. generally, you need provide service inside the company or organization to slove any trouble happened with their IT devices.

IT Support Analyst

IT维护分析员

考察IT网络配置与仪器运行状况，提出改善建议等~~