强人来翻译!!!100分

来源:百度知道 编辑:UC知道 时间:2024/05/15 06:52:16
"这个客人购买的是我们公司网站的游戏代练服务,产

品是:链接........我们公司提供的是服务性质的商

品,此产品保证我公司在14天内将此客人的级别从10

级升到60级,没有其他要求.如果有其他保证,我们会

象此产品一样(1-60链接)有额外的保证说明.
但是客人在下单之后提出了更多的无理要求,远高于

他所支付的费用,甚至有的要求是根本无法达到的.

我们拒绝了他的要求,他仍然坚持是我们的错,而且

一再声称客人永远是对的,哪怕要求再无理.如果说

因为我们答应了他的要求而没有做到,要求退款是应

该的.但我们没有答应,也没有义务答应.如果客人坚

持我们曾经承诺过什么而没有做到,请他拿出证据.

这样毫无理由的退款要求我们无法接受.
我们在6月20号接单,7月4号完单.客人一直没有提出

异议,却在服务完成9天后提出退款,我们对此感到非

常的遗憾,这笔钱没多少,但对我们的信誉和努力不

公平.我们强烈要求有关专家调查此事,还我们一个

公道.期待答复."

This customer purchased our service on game upgrade for player from our website. The product was: …(link)
Our company offer service products. In this case, we claimed that we would upgrade the player from Level 10 to Level 60 in 14 days, without any other items. Here’s the additional narrate for warranty.
However, there were further inurbane requests after his purchase order, which expense was much more expensive than what he paid, even that we could not meet his require. We declined his request. But he insist that it was our fault, and hold that customer was always right though inurbane.
If we consented his require but didn’t provide our service well, we would refund him. But we didn’t agree on his request and had no obligation to do it. We do hope that our customer can show us the evidence of our promise. Refund without reasonable excuse is not acceptable.
We got offer on Jun. 20 and finished on Jul. 4. In this period, the customer didn’t demur, but sued to ref