速度帮我翻译一篇短文

来源：百度知道 编辑：UC知道 时间：2024/06/09 12:35:21
Customer relationship management (CRM) is a multifaceted process, mediated by a set of information technologies, that focuses on creating two-way exchanges with customers so that firms have an intimate knowledge of their needs, wants, and buying patterns. In this way, CRM helps companies understand, as well as anticipate, the needs of current and potential customers.[1] Functions that support this business purpose include sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation. Many CRM initiatives have failed because implementation was limited to software installation without alignment to a customer-centric strategy.

客户关系管理（CRM）是一个多方面的过程，介导的信息技术标准，是创造与客户双向交流的重点，使企业有他们的需求非常熟悉，欲望和购买模式。 In this way, CRM helps companies understand, as well as anticipate, the needs of current and potential customers.[1] Functions that support this business purpose include sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation.通过这种方式，帮助企业了解客户关系管理，以及预测，现有和潜在客户的需求。[1]功能，支持这项业务的目的，包括销售，市场营销，客户服务，培训，职业发展，绩效管理，人力资源开发，和补偿。 Many CRM initiatives have failed because implementation was limited to software installation without alignment to a customer-centric strategy.许多CRM倡议失败，因为没有实施有限的路线以客户为中心的策略软件安装

客户关系管理（CRM）是一个多方面的过程，介导的信息技术标准，是创造与客户双向交流的重点，使企业有他们的需求非常熟悉，欲望和购买模式。通过这种方式，帮助企业了解客户关系管理，以及预测，现有和潜在客户的需求。[1]功能，支持这项业务的目的，包括销售，市场营销，客户服务，培训，职业发展，绩效管理，人力资源开发，和补偿。许多CRM倡议失败，因为没有实施有限的路线以客户为中心的策略软件安装。
Google翻译。