高手帮忙翻译以下,谢谢,在线等

来源:百度知道 编辑:UC知道 时间:2024/06/10 00:03:18
关于客户服务的翻译:
客户服务新理念浅探
一、 “客户服务”理念之缘起

作为行为的“客户服务”,古自有之。从物质交换在人类社会中诞生的第一天起,客户服务行为就一直延续至今。最早的客户服务行为很可能产生于以物易物交易过程中的互助和物品使用方法传授活动。依附在经济活动中的客户服务行为在资本主义萌芽时期显得较为突出。那个时候,伴随着人类科学技术得突飞猛进的发展,大量的新发明、新创造像雨后春笋般涌现在人们面前,大多数人已有的技能不足以掌握这些发明的用途。在此条件下,为数众多的新产品的发明者、生产者和销售者有必要、有义务对客户进行简单的产品使用技能培训。于是乎,作为行为的“客户服务”成为了经济活动中的常态。

As the "customer service", ancient Proprietary. Material from the exchange in human society birth of the first day, customer service behavior continues to the present day. The first customer service behavior is likely to have a barter transactions in the process of mutual aid and use teaching materials activities. Dependence in the economic activities of their clients and services in a capitalist formative stage is more prominent. At that time, along with human science and technology in the rapid development, a large number of new inventions, new creation as have sprung up before the people, the majority of the people have not master these skills invention uses. In these conditions, the large number of new products inventors, producers and sellers necessary, an obligation to the client simple product to use skills training. Thus, as the "customer service" has become an economic activity normal.